Privacy Policy

CyberMark ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at cybermark.com or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you submit a form, request a consultation, or contact us directly.
• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other analytics data collected automatically when you browse our website.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies as described in the Cookies section below.
• Communications: Records of correspondence when you contact us via email, phone, or through our website forms.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send relevant marketing communications (with your consent where required)
• To improve our website, services, and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations and protect our rights
• To detect, prevent, and address technical issues or security threats

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. These include:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website. We use Google Analytics to collect anonymized usage data.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These are only set with your consent.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business. These parties include:

• Website hosting and infrastructure providers
• Analytics services (Google Analytics)
• Email marketing platforms
• Customer relationship management (CRM) tools
• Advertising platforms (Google Ads, Meta)

These third parties are contractually obligated to use your information only for the purposes we specify and in accordance with this Privacy Policy. We do not sell your personal information to third parties.

Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of your personal information. As noted above, we do not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us using the information provided below. We will respond to verifiable requests within 45 days.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: